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What will happen if I accidentally press my pendant and send an alarm?

You can press the cancel button on the device. If you have the SmartHome IP Dialler, the cancel button appears on the touch screen once you have activated an alarm, either from the base unit or the pendant. Should you not cancel the alarm in time, it will send the alarm and a nurse at INS LifeGuard will respond.  Simply advise the nurse that it was activated accidentally and that no assistance is required.

However, we recommend you do not cancel the alarm, and just let it go through. This can then be treated as a test alarm, thus confirming that your device and pendant are working correctly. In fact, even if you do cancel the alarm, our nurses will still check on you just to be sure you're OK.