INS has developed a diagram that outlines the entire process, including how we comply with Australian Standard AS4607, which governs Personal Response Systems. You can view or download this diagram by clicking the link below.
Of course, INS will always follow your particular village protocols. If your village has our newest devices from the SmartHome Ecosystem, you can update your protocols at any time via the LifeGuard Manager’s Portal. This innovative, secure web portal also allows you to update your residents’ details (with their permission), as well as run reports, broadcast information, and much more. It even allows you to provide TeleHealth services to your residents, using your clinical staff or ours. To request access to this portal, simply send us an email.