Below is a quick guide to getting started, but please feel free to contact us if you require further assistance.
Device Charging:
For the first time use, please fully charge the battery for around 2 to 3 hours.
Using the Docking Station to Charge:
- Place the SmartTracker on the docking station.
- Connect the micro USB side of the cable to the docking station port, and connect the other end of the cable to the designated AC power source.
- The Red LED on the docking station will blink while charging, and will be solid (not blinking) when fully charged. Refer to power status LED below for the tracker lights.
Switching the SmartTracker On and Off:
To turn the device on:
- Press and hold the call button on the side of the device for one second.
- The SmartTracker can also be turned on automatically by charging via USB or putting it onto the docking station.
- To get an initial location, switch the SmartTracker on outside or near a window so the device may fix onto the satellites.
To turn the device off:
- Press and hold the call button and SOS button together for three seconds until the LEDs turn off.
Activating an SOS alarm:
- Press and hold the SOS button for 3-4 seconds until you hear a voice prompt confirming the alarm has been activated.
- To get an initial location, switch the SmartTracker on outside or near a window so the device may fix onto the satellites.
For the first time use, please fully charge the battery for around 2 to 3 hours.
What do the lights on the SmartTracker mean?
Power Status LED
|
LED |
Red blinking rapidly |
Red OFF or blinking slowly |
Red ON (solid) |
|
State |
Battery power is lower than 20% |
The device is charging |
Device has been fully charged |
Cellular Signal Indicator (Green)
|
LED |
Green light shows a single flash rapidly every 3 seconds |
Green light shows a double-flash rapidly every 3 seconds |
|
State |
The device has a stable cellular signal |
The device is registered to the cellular network |
Positioning Indicator (Blue)
|
LED |
Blue light shows a single flash rapidly every 3 seconds |
Blue light shows a double-flash rapidly every 3 seconds |
|
State |
The device has no latest location fix |
The device has latest location fix |
View or download this information as a PDF.
Warning for those with pacemakers:
Radiofrequency energy from mobile devices and other technologies, including our SmartMobile, SmartWatch and SmartTracker, may cause interference with pacemakers and should not be used in close proximity to pacemakers. In particular, note the following precautions:
- PROPER STORAGE – avoid placing or wearing them next to the pacemaker. For instance, don’t carry your mobile device in your shirt or jacket pocket if it rests near the pacemaker.
- PROPER DISTANCE – hold your mobile device to the ear opposite the side of the body where the pacemaker is implanted. Ensure your mobile device remains at least 15 centimetres away from your pacemaker.
Rev. 06/9/21