We've added multiple User Roles to provide greater control over feature accessibility for your staff.
Key Roles:
Super Users
This role is ideal for those managing multiple villages. Super Users can view data across all villages simultaneously or choose to view information by individual village.
Village Managers
This role allows access only to the specific village you manage, ensuring focused and relevant information.
Village Staff
Village Staff can access and modify village procedures and the information our staff use when responding to resident alarms.
Village Maintenance
This role offers a limited Dashboard view showing only device statuses and a basic client list (address and phone number). Village Maintenance cannot edit client information or manage notifications, tasks, reminders, or activity monitoring.
For Care Organisations:
Group Managers
This role allows access to and modification of group procedures and the information our staff use when responding to client alarms.
Care Managers
This role is restricted to accessing information on the specific clients they manage.
Why These Changes?
Several villages and care organisations have requested the ability to set permissions for their staff. By implementing these role-specific permissions, you can now decide which features are accessible to each member of your staff, enhancing security and operational efficiency.
To assist you in understanding these changes, we have created a comparison table outlining the features accessible by each role accessible.
For more information or to request changes in user roles for your staff with portal access please call us on 1800 636 226, or email us.