This information is provided for those who currently have our LifeGuard SmartWatch V2.
Our LifeGuard mobile alarms let you easily take your alarm system with you wherever you go!
Pressing the HELP button sends an alarm through to our 24/7 Emergency Response Centre, staffed by nurses and other healthcare professionals. The built-in GPS locator ensures that in an emergency we'll be able to locate you, speak to you, and send assistance, even if you can't respond.
Family and Carer interaction with your alarm system
Family and carers can interact with your alarm system via our free LifeGuard SmartCarer app. With your permission, they can then update your information, receive alerts, view any health data you've recorded, and make and receive calls between the SmartWatch and the SmartCarer app.
Learn to use the SmartWatch V2
Those who have the LifeGuard SmartWatch V2 can view our User Guide below, which will walk you through setting up and using the device.
View or download the SmartWatch User Guide.
The SmartWatch has been superseded by our new LifeGuard SafetyWatch, and you can find more information about the new watch here:
More Information / Find it in our Store
Warning for those with pacemakers:
Radiofrequency energy from mobile devices and other technologies, including our SmartMobile, SmartWatch and SmartTracker, may cause interference with pacemakers and should not be used in close proximity to pacemakers. In particular, note the following precautions:
- PROPER STORAGE – avoid placing or wearing them next to the pacemaker. For instance, don’t carry your mobile device in your shirt or jacket pocket if it rests near the pacemaker.
- PROPER DISTANCE – hold your mobile device to the ear opposite the side of the body where the pacemaker is implanted. Ensure your mobile device remains at least 15 centimetres away from your pacemaker.