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Setting up the LifeGuard SmartTracker (V2) for self-monitoring by family or carers

To set up the SmartTracker you'll use your mobile phone to send SMS commands to the SIM that's in the device.

SmartTracker

Setting up the LifeGuard SmartTracker

You’ll use your mobile phone to send commands via SMS to the phone number of the SIM installed in the device. You will receive a confirmation message in return.

Below are the commands you’re most likely to need, however there are other commands that are outlined in the booklet that came with your SmartTracker.

To Set the Authorised Number(s):

You must set up at least one authorised number to receive alarms from the device. You can set up to ten numbers. In the text string below, replace Ax with the contact number (A1 to A10) and replace SMSx and CALLx with a 1 for Yes or a 0 for No.

To set the number, send the command:

 

Ax,SMSx,CALLx,phonenumber

No spaces in the text or number, not case sensitive, e.g. a1,1,1,0412345678

The device will reply:  Set contact number 1 OK.

To delete the number, send the command:

    removeA1

    The device will reply: Contact number 1 removed.

    Geo-Fence Alarm:

    This will trigger an alarm when the wearer enters or leaves a pre-set area. Set the alarm while the blue light is flashing rapidly. Stand holding the SmartTracker in the location you wish to set the alarm for and send the command as follows:

    GeoX,Y,Z,xxxM/KM

    No spaces in between, xxx must be 3 digits.

    • You can set up to 3 Geo Fences – the first part of the Command GeoX means either Geo1, Geo2, or Geo3.
    • Y=0 will turn the Geofence alarm off
    • Y=1 will turn the Geofence alarm on
    • Z=1 sets alarm when the tracker enters the area
    • Z=0 sets alarm when the tracker leaves the area

    Examples:

    Command Function Device Reply
    Geo1,1,1,100M Turns Geofence 1 ON and alarms when tracker enters the area (100M from location) Set Geofence 1 in, 100 M radius ok.
    Geo2,1,0,500M Turns Geofence 2 ON and alarms when tracker leaves the area (500M from location) Set Geofence 1 out, 500 M radius ok.
    Geo1,0 Turns Geofence 1 OFF The first Geofence cancelled.

    Listen-In Function:

    You can decide whether any number or just the Authorised Numbers (A1 to A10) can make a silent call to the tracker. Once this function is turned on, the tracker will answer calls automatically and allow the caller to hear what is happening around the SmartTracker.

    This function is configured using two separate commands:

    1. Send command callin0 to allow any number to call and listen-in, OR
      send command callin1 to allow only authorised numbers to call and listen-in.
    2. Then send command AnswerX,Y to specify whether it auto-answers and how long it rings first (1-10 seconds).
      1. For X use 0 to auto-answer or 1 to allow pressing any button to answer the incoming call.
      2. For Y use a number from 1-10 to specify the number of seconds the call will ring before auto-answer.

    For example:

    This command will allow only authorised numbers to call and listen-in:

    Callin1

    Then this command will set it to auto-answer after 8 seconds:

    Answer0,8

    Once this is turned on, simply call the phone number of the SIM installed in the device and it will auto-answer so you can hear what is happening around the SmartTracker.

    The Authorised Numbers will receive alarms via SMS whenever the user presses the SOS button, or when a fall is detected, as well as for any Geofence alarms that were set. If you prefer, you can use a website to track the user rather than relying on SMS messages. To do this, contact INS LifeGuard to set up a log-in account for you, then visit www.smart-tracking.com to log in.


    View or download this information as a PDF.


    Warning for those with pacemakers:

    Radiofrequency energy from mobile devices and other technologies, including our SmartMobile, SmartWatch and SmartTracker, may cause interference with pacemakers and should not be used in close proximity to pacemakers. In particular, note the following precautions:

    • PROPER STORAGE – avoid placing or wearing them next to the pacemaker. For instance, don’t carry your mobile device in your shirt or jacket pocket if it rests near the pacemaker.
    • PROPER DISTANCE – hold your mobile device to the ear opposite the side of the body where the pacemaker is implanted. Ensure your mobile device remains at least 15 centimetres away from your pacemaker.

    Rev. 06/09/2021