Self-installation of your IP Dialler is easy.
Simple instructions follow, or you can watch this complete Unboxing and Set-Up Video.
Quick Installation Guide:
- Remove the IP Dialler and power pack from the box. Find a suitable location such as a kitchen bench to situate the IP Dialler. There needs to be a power point within 1 meter of this location. It is not recommended to install it in a bedroom as the lights on the device could hinder sleep.
- If a SIM is required, locate it in the box and insert into the SIM slot on the back of the unit.
- Plug the power pack into a power point, then plug the other end into the IP Dialler power input. The IP Dialler will start automatically once the power point is switched on.
- Insert the Antenna into the back of the unit using two ports (Main and Aux).
- If not already pre-configured, the 5-digit client number will need to be input on start-up. The dialler will ask if the client file is correct. Verify it is correct, then press OK. If the device was pre-configured, the IP Dialler will start and display the main screen with the HELP button.
- The pendant or wrist transmitter should already have been pre-configured. Perform a test by pushing the blue button on the transmitter. Walk around to various rooms and test again to identify any limitations in the home. Note: It is not always possible to receive a signal in every location in the home as local interference plays a role in the transmission of the device.
- The system will announce that the alarm has been received after you test the transmitter. Please wait for an INS operator to call back via the unit and address you via loudspeaker. Clearly state your name and that you are testing. Should voice contact fail, please contact the INS LifeGuard Emergency Response Centre on 1800 636 226 to avoid having Emergency Services dispatched.
- Once the unit has tested successfully, please test it daily for the first week, then monthly thereafter.
1800 636 226
lifeguard@theinsgroup.com.au
www.theinsgroup.com.au