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  2. Family, Carer and Village Support

The LifeGuard Client Portal

Secure and convenient access to your personal information held by INS LifeGuard

The LifeGuard Client Portal is an innovative, secure intranet site that allows clients, their family members and caregivers (with permission) to view or update the information held by INS LifeGuard at any time. This helps empower clients in-line with Consumer Directed Care.

Do away with paper forms!

  • Update personal details, including phone numbers
  • Update your security key holder location and code
  • Edit GP and Pharmacy details, as well as medical information and medications
  • Edit your Emergency Contacts, and grant or withdraw permissions for them at any time
  • Stay up to date with the latest news from INS LifeGuard
Simply call 1800 636 226 to request access to the Client Portal, either for yourself, your family or caregiver.