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How to trigger an SOS alarm on your SafetyWatch

There are two ways to activate an SOS alarm.

1. Press the side button

  • Press and hold for 3 seconds until the watch vibrates.

2. Long-press the screen

  • When the screen is on, press and hold for 3 seconds.

Cancel window

After activation:

  • A 10-second countdown starts

  • Tap the X if the alarm was accidental

If not cancelled, the alert is sent to INS LifeGuard.

What happens next

  • A nurse will call back through the watch

  • The watch auto-answers so you can speak hands-free

  • Assistance will be arranged if needed

If you cannot respond

Nurses follow emergency protocols, including:

  • Trying to call you back on the SafetyWatch or alternate contact numbers provided

  • Dispatching an ambulance if required

  • Notifying your listed contacts